Loyalty Points

Your custom is important to us, so as a reward (and an incentive to shop with us again in future!), we reward each and every order with loyalty points, which can be used to help pay for any future orders at any time.

What are Loyalty Points?

  • Loyalty Points carry a cash value to be used against orders from our site.
  • Each time you shop with us, you are rewarded with loyalty points.
  • Every £1.00 spent earns you 1 loyalty point.
  • Each loyalty point is worth £0.01p and can be used on any future orders.
  • Each product's points value can be seen as you browse the site.

How can I see my Loyalty Points?

  • You must have an account with us to collect and view loyalty points.
  • On your account page you'll be able to see how many points you currently have available for use.
  • At the checkout stage, we'll let you know how many points you can earn from your current order, and how many you currently have available to spend.

Spending Loyalty Points

  • Loyalty Points can be used against any future order, or any current order if you already have them from a previous order.
  • At the checkout stage you'll be given the choice of using your points balance against an order, or save them for another time.
  • There is no limit on the amount of points you can save or spend.
  • Your points will expire after 12 months if unused.

Loyalty Points Terms & Conditions

  • Loyalty Points are only earned if you have an account with us.
  • Loyalty Points CANNOT be exchanged for a cash value.
  • Each Loyalty Point has a maximum value of £0.01p.
  • Loyalty Points are earned on the total of your order excluding delivery charges.
  • Loyalty Points cannot be transferred to another account at any time.
  • Loyalty Points expire after 12 months and will reset to zero.
  • Loyalty Points are awarded ONLY when an order has been dispatched.
  • If an order is returned and refunded then your points balance will also be altered accordingly.
  • We reserve the right to alter the value of any points at any time. You will be notified of this and be given the opportunity to spend them at their current value instead.
  • We reserve the right to alter these terms and conditions at any time.